tween|call - A Direct Marketing Company | Our Services: Customer Care Solutions, Telemarketing Campaigns, Revenue Assurance & Collection, SMS Communications

Career

We are expanding our activity and we wish the team to grow, reason why we are waiting for new members.

News

June 2011
One Smart Star Romania and TWEENCALL announce a partnership for provisioning of integrated telecommunications and Contact Center services. http://www.ossn.ro

June 1, 2011
TWEENCALL starts operating a new Call Center facility in Craiova, dedicated to Customer Support and Inbound Sales. At present, TWEENCALL employs more than 600 Call Center operators.

May 2011
The TWEENCALL team in Ploiesti begins executing Telesales projects.

April 2011
We moved into a new house in Caracal! The new TWEENCALL Call Center provides modern working conditions for 50 workstations organized in a newly built space with an area of 140 sqm.

February 2011
Our new Outbound Center is established in Cotroceni Business Center. Fully equipped, with modern facilities for training and recruitment, TWEENCALL Outbound Center employs 80 workstations and houses Telesales, Collection, Lead Generation, Contract Renewal, and Market Research projects.

February 2011
Beginning of the year brings good news – Infoline and Directory Assistance calls will be served from the new TWEENCALL locations in Galati and Brasov.

News Archive
Press Releases

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Our Services

We deliver a complete range of outbound and inbound business to business telemarketing services. From sales lead generation and market research to appointment setting, we can help to grow your business. We can also provide multilingual services as we have skilled and qualified personnel with excellent mastery of languages.

Advantages and Benefits

A1: Structured approach in managing every campaign;

A2: Skilled and qualified personnel with excellent mastery of languages;

A3: Using the experience and infrastructure of tween|call(efficient telecommunication systems, advanced Web-based call center software) without needing further supplementary investments from your part;

A4: No start-up costs - tween|call offers free training for its call centre agents, software configuration and script preparing activity.

A5 High level of education among employees;

A6: Developing a strong relationship between your company and its clients by encouraging sales and simplifying the relation and contact with the company;

A7: Realistic cost control - you can calculate precisely the efficiency indicators for the campaigns as you know the costs and also the results.

A8: Possibility of offering your clients supplementary information in real time;

A9: Increasing sales volume during non working hours or week ends.

A10: Improving your company cash flow by reducing the time for credit recovery and decreasing the percentage of non payers.

A11: You will receive constantly statistic reports regarding the status of your campaign.

A12: No risk: clients benefit from our consolidated operations and experience in call centre field on Romanian market;

A13: Fast activation: our operations can be activated quickly - in approximately one week.

Our Services

Head Office: 7 Bd. Iuliu Maniu, Building U, 4th floor, District 6, Bucharest;
Phone: (+4)021.305.3450; Fax: (+4)021.456.1270; Email: office@tweencall.com